Free Curbside Delivery

We offer curbside delivery via freight to the 48 contiguous states. The freight carrier will contact you 24 to 48 hours before delivery to schedule a delivery appointment (Monday–Friday) with a 4-hour time window.

To ensure a smooth process, the carrier must speak with you before delivery—shipments will not be completed without confirmation. Please note that shipping times are estimates and may be affected by factors such as weather, transit delays, and carrier availability. Last-minute scheduling changes may occur, as delivery logistics are managed by the freight carrier.

Your sauna will arrive in one or more boxes (depending on the model), securely strapped to a pallet. Deliveries are made using a 53-foot semi-truck with a single driver, who will unload the pallet to your curbside or driveway only. If you have special delivery considerations (e.g., remote locations, long driveways, low-hanging trees, apartment complexes, or stair access), please contact us before shipping to discuss arrangements.

Upon delivery, we ask that you inspect the boxes immediately for any visible damage. If you notice minor scratches, dents, or scuff marks, note them on the delivery receipt before signing. You do not need to open the boxes to inspect the sauna.

The freight carrier will place the shipment in a carport or first-floor entryway, provided there are no access restrictions. Please verify that the box dimensions allow for entry through your doorways. Assembly is designed to be quick and straightforward, typically taking 30 to 45 minutes depending on the model. Easy-to-follow assembly instructions are included with your sauna.

If you have any questions regarding your delivery, feel free to reach out to us before shipping.

• Sauna Delivery Video:
  https://www.youtube.com/watch?v=d2pZSn7xWRE

5 Year Limited Warranty

Golden Designs, Inc. under the Dynamic brand name warranties the wood, structure, heating elements, and electronics against defects in material and workmanship for a period of 1 to 5 years from the original date of purchase. This sauna is for INDOOR use only. Placing your sauna outdoors will VOID this warranty. Any damage due to exposure to outdoor elements such as rain, snow, sun, wind or extreme temperatures will not be covered by this warranty. Any damages as a result of modifications made to the sauna or its components will void this warranty.

Extent of Warranty

This limited warranty applies to products manufactured or distributed by Golden Designs, Inc. under the Dynamic brand name, delivered in the continental United States or Canada and extends to the original purchaser at the original site of installation only. This warranty becomes valid at time of purchase and terminates either by specified time frame listed above, owner transfer, or relocation. Your sales receipt showing the date of purchase of the product is your proof of purchase. Warranty is not transferable.

Manufacturer Warranty

All Golden Designs, Inc. products are manufactured with the highest quality appliances and are warranted to be free from defects in material and workmanship at the time of delivery. The appliance warranty is extended through the manufacturer for the product including, but not limited to: stereos, CD/DVD players, etc. All exchanged parts and products replaced under this warranty will become the property of Golden Designs, Inc. Golden Designs, Inc. reserves the right to change manufactures of any part to cover any existing warranty. Any parts determined to be defective must be returned to Golden Designs, Inc. to obtain warranty service. You must prepay any shipping charges, export taxes, custom duties and taxes, or any other charges associated with the transportation of the parts. In addition you are responsible for insuring any parts shipped or returned. You must present Golden Designs, Inc. with proof of purchase documents (including the date of purchase). Any evidence of alteration, erasing or forgery of proof of purchase documents will be cause to VOID this limited warranty. Products on which the serial number has been defaced or removed is not eligible for warranty service. This warranty covers parts, but does not cover labor.

Warranty Limitations

This warranty does not apply if the unit has been subject to negligence, alteration, modification, misuse, abuse, repairs by non-Golden Designs, Inc. authorized personnel, inappropriate installations, or any case beyond the control of Golden Designs, Inc.
invalidating this warranty including but are not limited to:
▪ Use of lacquer or paints
▪ Sauna and other Golden Designs, Inc. products accessories placed on non-
approved surfaces
▪ Outdoor applications
▪ Normal wear and tear or weathering
▪ Use of product not in accordance with instructions
▪ Worn out receptacle

Surface cracks are not considered defects in material or workmanship, as they are normal characteristics of all woods. This includes minor cracks due to wood expansion and contraction. Note: Since the wood used in construction has been kiln dried, a certain amount of expansion and contraction occurs in the wood in a
sauna environment.

*Limited Lifetime Warranty of Sauna Products is 5 years for residential use and 1 year for commercial use on heating elements and electronics from the date of purchase. The wood structure has a 1 year limited warranty.